Read the official Press Release here.

Vincere, the #1 market leader in recruitment software as rated by Gartner, welcomes Caroline Bradford as new Customer Success & Training Director. Caroline’s remit is to drive faster time-to-value with consistent and superior customer experiences as Vincere continues to expand its customer base globally.

Prior to Vincere, Caroline was part of the Senior Management Team at Microdec and comes to Vincere with an extensive background in customer-focused operations, bringing more than 22+ years of industry expertise in building and delivering innovative customer success programs worldwide. This move reflects Vincere’s continued commitment to ‘help customers win’ by assembling a pedigree team of Customer Success personnel.

Caroline’s experience is a perfect fit for where we are as a business right now,” said Bob Broderick, Global Director of Growth at Vincere.

“We believe in hiring amazing people who are passionate and committed to deliver at every stage of the journey. Caroline’s proven set of technical, customer support and leadership capabilities will serve as a strong foundation for Vincere’s continued success.”

Headquartered in London, the fast-growing recruitment vendor was recently ranked #1 FrontRunner 2018 by Gartner and currently has offices in London, Sydney, Singapore and Saigon, with plans to expand their footprint across Europe and America by 2020.

“Customer success has always been our prime focus as a business. Building a platform with a powerful feature stack is our forte – we help recruiters work faster and smarter daily. But, the secret to our customers’ success can only be achieved with an experienced support team that can help users unlock the benefits so they can ultimately provide their candidates and clients with exceptional recruitment services. I’m super pleased to welcome Caroline to the team and I’m looking forward to seeing her experience at work.”

Caroline also commented, “Vincere’s all-in-one recruitment platform has helped ambitious recruitment businesses around the world achieve impressive growth, and this includes a growing roster of premium customers. I am proud to be part of the Vincere team and am eager to get stuck in and help all our customers maximise revenue and growth quickly.”


About Vincere

Vincere is the CRM/ATS for ambitious recruitment firms of all sizes. Founded in 2011, Vincere is designed specifically for recruitment companies covering Perm, Contract, Executive Search and RPO, with integrated front, middle and back office capabilities.

More activity = more placements…everyone in the recruitment world knows the power of this equation. Vincere’s action-driven interface prompts, prods and pushes recruiters towards the one thing that truly matters: Placements.

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